New customer and so far not a happy one.
I got my at&t Internet set up on 10/8. The guy told me everything would be turned on in 2 days of our phone call. I get an email after everything is done advising me it would be set up on 10/14 which I was not going make a big deal about. Upon reading the emails on 10/13 it stated I would get a self install kit prior to installation (which is 10/14) and I have not received anything. I called them and they told me "it was sent to me". Now I have to wait from them to resend it to me which means my Internet will not be turned within 2 days of my initial call or on 10/14 as I was told by at&t. Extremely frustrating and not happy with at&t service and has nothing to do with the product but more their customers service reps and empty promises.