I ordered one of their hand warmers off…
I ordered one of their hand warmers off of Amazon. I was contacted (by Amazon) that there was a recall on this product and that I should request a refund from Ocoopa. First, Ocoopa made me jump through WAY too many hoops to request the refund. THEN, I received an email saying that I they would review my request and let me know about my refund in 7-10 days. It’s been a month and a half and I still haven’t heard from them. In that time I have emailed FOUR different times asking about my refund and have not heard back from any of my emails. Beware of this company