Errors across multiple PCs for…
Errors across multiple PCs for WaltrPro. AI based support provided generic assistance that did not help. Support unable to assist prior to subscription expiring and no offer of subscription extension to enable them to help me troubleshoot and actually use the product. Do not recommend, money for nothing. Edit 2026/05/07 Following the response from Softorino - I emailed their support to get a refund. After some delay, they advised that my subscription is already cancelled (which wasn’t a concern, I cancelled it as their product didn’t work). I was then advised that my refund request was over 30 days and declined as per their policy. This experience is an example of their lack of customer service. Edit 2026/05/09 I replied back to support advising that I was offered a refund here on Trustpilot. They replied today stating that I will not be getting a refund. After reiterating to support for the 4th time I was offered a refund on trustpilot, they asked I provide a screenshot. Once I provided it I was given a 50% refund of the total I paid for the non functioning product. Overall - don’t recommend the hassle.