No customer service
I ordered a Ubro M1 smartphone from Antelife on Oct 21, 2015. On Oct 27 I sent them an email asking if they had shipped it yet, as I had not received an email advising they had. They later replied they would soon be shipping it. Six days is not really good enough. Then they sent another email advising the black one I ordered was not in stock and would I like a white one. I replied immediately that I did not want a white one and suggested they either immediately send a similar phone (I made a suggestion), or they refund the money to my Paypal account. They did not respond. I sent six more emails over the next day asking for a refund. By that time I did not want to order another phone from them given their poor customer service. I did not receive a response. Finally I opened a claim through Paypal. Antelife then responded again asking me if I want a white one. I again said no. A day later I received an email from Antelife. They were now responding to my email of a few days before in which I suggested a replacement. They said they would ship this phone in place of the Ubro. I immediately replied I did not want a phone from them and to refund my money as per my emails and Paypal claim. I have not received any further communication from them. They are pathetic. They take 6 days to say they don't have my item in stock, then can't refund my money. When I ordered the phone I paid immediately. I should expect the same in return.