They are not honest
I have a horrible experience with this company!!!! I had an existing flight from Newark airport to Miami on 16/05/2025 6 days before my flight I’ve called them to check the status of my flight I’ve googled the number and the first number appeared was saying United costumer service I’ve called that number and the representative who’s name was Sam Wilson Jr assured me it’s a United Costumer service So I’ve asked him the status of my flight and he said it’s delayed from 8:00am to 8:00pm and the only chance I have is the next flight which is at 9:30am but it cost an additional $198.00 I’ve paid that money and he sent me the new itinerary information But something sounds suspicious to me and lately at the day I’ve called to the airport and got the number of the United airline directly I’ve called them and apparently my flight was not delayed and the 9:30 flight was $47.00 cheaper so they sent me a refund Sam Wilson Jr was not dishonest to me and gave me the wrong information Stay alert with this company!!!