Absolutely Useless; Public Money Wasted
The LGO (Local Government Ombudsman) is a completely ineffective and bureaucratic black hole. Despite clearly following the correct complaint process with Transport for London and providing all the documentation, they’ve done nothing but bounce back the case with template responses and zero initiative. Their refusal to engage or even acknowledge the substance of the issue is appalling. It’s outrageous that this organisation is funded by public money. If this is what government grants are supporting, layers of pointless admin instead of actual help; then funding should be cut immediately. They serve no practical purpose for citizens seeking accountability from public bodies.