Ebay Doesn't Care
An Ebay purchase I made in May 2016 was not received. Because the seller provided “proof” (trackable USPS data) that the package was delivered, I could not get a refund through PayPal. The carrier for my USPS route insisted that she delivered the package. Filing a second appeal with PayPal was pointless. Complaining to Ebay customer service staff was a waste of time. I did get some emotional satisfaction by leaving the seller a negative rating at the Ebay website; however, after I got my money refunded, Ebay deleted my negative rating from the seller’s account. In order for me to get my money refunded, I had to file a dispute resolution claim with the credit card company. I close with one word of advice for Ebay shoppers. Please be sure to check out a seller’s ratings before a purchase. If you see one negative rating, don’t buy anything from the seller.
