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Frenchie

United Kingdom

1 Reviews
0 Reads
0 Useful

1 review

BeautifulHalo

Make sure you are happy with return conditions

I have bought a ceiling light which arrived looking very different than on the website. But realized very late as i didn't open it first which I should have. When i contacted them initially they said they couldn't help as it was too far from when they delivered, which was true, but I was very disappointed as it was an expensive item and really different than what I purchase theoretically. I left a review here and the company then offered me a 50% refund. My advice is to check your item as soon as it arrives and also bear in mind that the return terms are quite strict. I appreciate the commercial gesture in the end.

2022-08-12