Direct TV should not allow Direct Star to manage their customers
When on the phone I asked three times if I could call back after speaking with my fiancé regarding the options being provided. The representative continued to tell me that if i did so i would not be guaranteed the great deal. I should have known from that moment to just hang up and continue shopping. They did not disclose that they were a third party vendor. Once they came to set up (the guy was very nice) but there was an issue with the set up of my house. I attempted to call direct star.. and there were no working phone numbers. Direct TV did everything they could to help but it was very difficult for them to help because "i did not place my order through them." I have considered contacting a lawyer or the media because what Direct Star is doing is totally unacceptable. I am awaiting my first bill to see all the charges and such- if it is not as promised i will reconsider contacting the media.