Paid for overnight shipping and a week later still no package.
I paid for overnight shipping on a product and when I got the tracking number I found that it had not been shipped overnight and now a week later I still haven't received it. I called customer service and they tried to tell me that over night delivery doesn't mean overnight delivery. When he finally looked at the website, he agreed that i was charged for overnight delivery but didn't even offer any refund for not being overnight. Just stated that i could refuse the package, which i am sure I would have been charged still for shipping and maybe a restocking fee.