Follow the thread! (It's a Dad joke)
I recently bought the HYSapientia® 24L Air Fryer Oven With Rotisserie Large XXL Digital Knob 1800W through Amazon, and added the Rolling Grill Basket. I had not realised that the latter item, which fits over the rotisserie spindle, does not include the screws to hold it on the spindle, the expectation being that one will use the rotisserie screws. I should add that, as a one piece unit, a single screw would suffice to retain the barrel on the spindle. I am in my mid-70s and primary carer for the past 4 years since my wife had a stroke, so chief cook AND bottlewasher too, but my hands are becoming arthritic, so moving small butterfly-style screws from one device to another is not an easy option; hence, I asked if it was possible to get at least one additional screw. Imagine both my surprise and delight when, yesterday, I received a second rotisserie set which has allowed me to fit the second spindle and screws to the barrel unit on a permanent basis. My thanks to the Customer Service staff for their understanding and kind support - yes, the screws were difficult for me to locate in the threads, but I have fitted both so hopefully I will continue to be able to tighten those on the rotisserie forks! I could not have asked any more of the company as a whole. As for the oven, I have yet to spit roast or "tumble-fry", but I have used it almost daily since it was delivered some 10 days ago. Once again, my heartfelt thanks for your kindness and consideration.👌💕👍😎