On the fence
I ordered a custom dress on 2/26/2016. I was sent an email the next day asking for more measurements and to clarify the color. Before I could respond, they called me from a restricted number. It was hard to communicate with the person on the other end. (I originally ordered black because I didn't see the color that was listed on the details of the dress.) Onc3 I haf them on the phone, I asked if they had the color fabric that was listed under the details on the site, they responded with an email with 2 pictures of all the color fabric they had. Then I responded with the extra measurements they asked for and change the dress color to plum. I received a confirmation email minutes later. The next morning I sent an email stating I was sorry to change the color back to black. I then received a confirmation email minutes later that stated they will notify the dressmaker. Ok, I thought. .. I just received an email yesterday (3/7/16) stating the dress was made using the plum color fabric not black. I assume the dressmaker was never told. They wrote in the email it will take 10 more days to make another dress. I need the dress for an event on 3/18/16. After reading all these reviews, I hope they can fix this issue. I will respond to this review after I receive the dress.