One Week , Still waiting to Ship
Final Update: Order placed and paid on Monday 30th Comfirmation from North Shore received on Monday 30th. Order was Drop Shipped from business in Texas Shipping information sent to UPS on Friday 3rd Shipped on Saturday 4th Shipping information Sent to Buyer on Monday 6th Springs arrived on Tuesday 7th Springs appear to be what ordered but have no installed. Having to manually lift a 200 lb garage door does tend to shorten one's patience especially when nothing about shipping day is received. I don't think the Sellers response was very professional and comments were false about shipping the next day after receiving order. :This email is to confirm the receipt of your recent order from xxx.northshorecommercialdoor.xxx You can always find out the current status of your order by going to xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Date Mon Jan 30 17:53:50 PST 2017 Ship to Ron Smith I ordered the Springs and paid for Monday 30th in the afternoon. Although the Drop Shipping Company out of Dallas now shows shipping information sent on Friday the 3rd and actual shipping on Saturday the 4th. I did not receive any shipping notification until Monday the 6th which was after I placed these reviews. As far as I knew at time of review it had been 7 days with no tracking. I ordered springs and was told 2 to 3 days to ship. So far it's been a week 7days, and still no shipping information. The company was very fast to accept payment, but seem to very slow on filling the order. If it's due to another company that makes the springs they should change what they put for shipping time on the order page and what they email. I can't say whether the springs are correct or what I ordered because they have shipped or been received. That will follow later on an update to this review. I do know that there are many complaints about springs being wrong and not lasting so I hope mine , if ever received , will be better. I know what I ordered is correct so their won't be any, He ordered the wrong thing. I have both a copy of the order and label on my existing springs and they match. They have even emailed me a review on service to fill out, but just forgot to send the parts. My next step if shipping notice not received will be PayPal dispute, BBB complaint and a finish to my Yelp Review.