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Mr Harris

United Kingdom

1 Reviews
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1 review

madepants.com

More 'return to China' BS!

The mistake that I made was assuming that Madepants is an honourable enterprise. If the ordered item is not as advertised I should get a full refund including shipping. I ordered some pants in olive green. The received pants are at best pale to mid-green. I told their customer services and this is the response. 'We received a lot of customer feedback saying the color was too dark, so we made them a little lighter'. Clearly BS. The website has not been updated with the new colour. The best offer was a 50% refund. In the end they improved to 60% not including the shipping cost so effectively 50% of what I paid. I am sick of these companies using the 'return to China at your cost' BS. Buy from this company at your peril!

2026-02-24Helpful 2