Unsatisfied customer service
Purchase was made on March 21, 2016 from Philippines. They are 5 of us to order different items. Joan Rivas had a bad experience with them before and has posted here. I made an order the apple watch strap it costed $13, I thought it was perfect seen from their site but when I received it was less than I expected. Anyway, the worst part is when we chose HONGKONG POST courier within 30 days to deliver but they used DHL instead and it costed us to pay twice the original courier fee of $13. We were all frustrated. Another thing, they couldn't give out the tracking number right away because they used the DHL, maybe because they we're guilty since it was sent already. Wow they are so incompetent when it comes to customer service. Janry, one of them volunteered to resolve it by refund as promised from their email response but nothing came.