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Toby Arnold

United Kingdom

1 Reviews
2 Reads
0 Useful

1 review

Cognito Forms

Does a lot of things really well

Does a lot of things really well. Great for putting together fairly straightforward forms - I had a job application form up and running in an hour or so and it was straightforward to improve things as I went along. It does struggle as scenarios get more complex, though you can achieve a lot. Specifically, drop downs cant be dynamic (values are preset and cant update based on a users choices elsewhere within the form. Also you cant use drop downs in repeating elements as you might want. The help information covers all the basics but falls a long way short if you are more technically minded and trying to achieve something more complex. Also I was surprised not to find much of a user support community anywhere. The helpdesk has been great in that they have got me through a couple of problems and given me a couple of worked examples that solved subseqent challenges. However, as a relative newcomer to Cognito I did my reading and found the help documentation lacking. Always happy to take a persons help, but I'd have picked up more about Cognito if the documentation didn't stop at the very basics.

2024-06-26