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Dean

United Kingdom

3 Reviews
1 Reads
1 Useful

3 reviews

Tenda Glasses

The reading part of the Bi-focal…

The reading part of the Bi-focal glasses I purchased is out of focus when reading the instrument panel in the car. I need to move within 30cm to get a clear focus, which is not conducive to safe driving practices. The long-distance part is perfect, better than the varifocal glasses I purchased from Tenda Glasses recently. Overall, the two sets of glasses, being from the same prescription, I consider inconsistent with accuracy. I can not trust purchasing from Tenda Glasses for the third time in the near future.

2023-04-06Helpful 1
Tenda Glasses

Bad Purchase

I purchased the prescription varifocal glasses for driving. The glasses did not let me view ahead, at a close distance, and side to side without viewing the subject through the center line of the classes and having to move my head in the direction of the subject. When I contacted Tenda Glasses they told me to get used to them, and if I want a refund it was only possible for the frames. They didn't even give me a return address. For me, it was a bad experience to deal with Tenda glasses

2022-12-01Verified
Tenda Glasses

Worst glasses and customer service…

Worst glasses and customer service ever. When you wish to involve customer service there's normally a problem with the product. I was advised that they would only refund the frames which isn't the problem. The reading area of the lens is so small I have to continuously move my head, up and down, left to right, when reading the computer screen. The advice from customer support was to 'just get used to them.' I suggest prospective customers look elsewhere for their varifocals glasses. The glasses were purchased for driving, but that is not possible.

2022-11-10