Dreadful customer service and accessibility ticket process
I have been going to London NFL games for years now. This year (2025) was the worst ticketing experience ever. However more then that and not being able to purchase accessible tickets, my 1 star goes purely to customer serves on LondonTicketsNFL it was a painful experience where I asked when and why my season tickets expired and only got half an answer. I then emailed them a second time as ticketmaster directed me back to this email address in order to get my tickets after 6+ hours of me waiting in general sales - only for the agent at the email address to show no empathy or understanding other then to send me a copy and paste of how to buy tickets from a generic email I had received previously. This still did not work by the way! After 10+ years I refuse to give money to the NFL again after this horrible ticketing and customer service interaction. This upsets me greatly as my mother and I love the live games. In fact the only year we have ever missed a game was when my mother was in a coma in hospital!