Very bad customer service
After waiting for 3 months i finally received my NanoFoamer Pro, and I was very excited to try it out. Unfortunately the machine was broken and dit not work. After reaching out to Subminimal, they promised me a new one. However, i waited 14 days for them to respond, and they wrote that the machine was not broken from the start and now refuse to send me a new one. This is totally unacceptable. One thing is their VERY long respond time, but to first admit the mistake and then take it back, is simply very rude and bad customer service. I would NOT recommend anyone buying from them - i am sure the machine is great WHEN it is working, but sadly it is not, and i would have expected more help from the - the machine is after all not cheap.