Never again!!!
We bought a board a few month ago, to be delivered to Germany. Unfortunately - even after the follow up with Wowgo - there was no exact delivery date available due to manufacturing time and long delivery time. In the end the order/delivery took several weeks and the package arrived when we were not in Germany a few days. The package disappeared as the delivering company apparently just placed in front of the doorstep accessible for everyone walking by. We contacted Wowgo to solve the problem - as we have paid the full amount of the bill and not received the board. However Wowgo was not able to help us. They mentioned that the delivery company made a mistake and that was all. No offer of a refund or the offer to send a new board for a discounted rate. Now we have no board plus the money is lost. Definitely no fair dealing from the side of Wowgo as most probably the delivery was insured. This is the worst customer service we ever have received by a company and from our experience we can clearly NOT recommend to order anything from Wowgo, as there is no help/customer friendly treatment from the company at all if there is a problem!!!!