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Alessandro Spadoni

United Kingdom

1 Reviews
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1 review

Apple

Apple Music : WARNING

I post this as a warning to anyone considering using Apple Music. I moved from the UK to Switzerland and changed regions with Apple. As a result, all of the music that I had previously purchased was removed, including music I had made myself and added to Apple Music. Most of the music was not on my iMac because I was using the Apple iCloud service. After many support calls and emails I was told that I should have first downloaded all of my music from iCloud. There was no warning or advice about this when I made the region change. I've lost everything I owned but more importantly, I've lost music that can't be replaced. So much for using Apple cloud services. I asked if the engineering team could recover the files from iCloud but they are unwilling. After being a loyal customer for many years and having spent a lot of money on Apple products and services, I feel utterly let down. Shame on you Apple.

2022-02-16