Customer service is appalling
Customer service is appalling. I loved the designs so bought 4 tshirts. They arrived in a reasonable time. One of the shirts was obviously much smaller than the others and didn't fit, despite being labled a Large, the same as the rest. I contacted Monkeysober and was told I could measure and send pics which I did. Next I was told the shirt was within tolerances and I could send it back at my expense for an exchange and that I could pay the postage for the replacement too! I explained that the tshirt was smaller than they list a small on the website and it was obviously just a labelling error at the factory. I was then told I should give it to a freind and I could have a 15% discount on another order. Obviously I would rather crawl through broken glass than place another order. The shirts are cheap and the designs are awesome but be aware, if there are any problems the customer service is terrible. I thought Iwould add on to the review after a reply to my comments from Monkeysober. They replied to the review, not the emails I sent, that tells a story in itself. I have just checked the size chart and it would seem I may need to also review someone's ability to add up. The tshirt I am not happy with measures 52.5 cm across the chest, times that by 2 and you get 105cm. The size chart states 116cm for a large, thats 11cm difference. Your Small is 108 cm. Thats why the shirt doesnt fit. Its the wrong size. All these measurements are clearly visible in the photos I sent, as requested.