Great product. Poor company
I have been waiting 5 weeks for a hotend to be delivered. The glass bed took 6 weeks. They need faster shipping, better customer services. I would not buy from them again, which is a shame, the printer is good. But waiting this long for parts is ridiculous. Buy from a company that has a eu warehouse. 2 weeks after ordering, it was shipped. 3 weeks later it’s still in China; 2021-03-23 10:49:00 Arrived at destination Processing Center, LanLi 2021-03-23 06:43:00 Arrived at destination, LanLi 2021-03-18 19:00:00 Transiting via the Transit Airport, 2021-03-17 19:00:00 Flight Arrival, 2021-03-12 17:30:00 Airlines Departure, 2021-03-07 19:54:49 Airlines received package, 2021-03-07 16:30:42 Handed over to Forwarding Agent for Transit, Henan Province Regional City 2021-03-07 16:30:37 Handed over to Forwarding Agent for Transit, Henan Province Regional City 2021-03-06 19:36:20 Handed over to Forwarding Agent for Transit, Regional City 2021-03-04 22:00:31 Departure from 【Regional GuoJi Airport Terminal 】, next facility 【Regional Office of Exchange 】（ Transit ）, Regional City 2021-03-04 04:25:47 【Regional GuoJi Airport Terminal 】 Departure from outward office of exchange, Regional City 2021-03-03 17:59:48 Arrived at 【Regional GuoJi Airport Terminal 】（ Transit ）, Regional City 2021-03-03 14:20:53 Departure from 【JiDiShiYeBuGuoJi small packet YeWu Processing Center 】, next facility 【Regional International 】, Regional City 2021-03-03 10:12:39 【JiDiShiYeBuGuoJi small packet YeWu Processing Center 】 received package , postman :pGuoBaoXin, Regional City