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knut

Germany

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1 review

Hainan Airlines

Hainan Air lost my suitcasetly

Currently, my luggage seems to have gotten stuck in Beijing and wasn't delivered on the flight to Thailand. I've given the airline two days to deliver it, otherwise I'll have to get new clothes and hand it over to the lawyer. edit: 13.4.25 I'm still waiting for compensation from the airline because my luggage wasn't at the airport. They keep telling me to wait. What China is doing is a truly disgusting scam. edit 26.05.25 Still no payments have been received. The guy wants to pay me $50 now, not €50. The airline seems to need to save a few euros. It's a disgrace. But no money has been received yet.

2025-04-01