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Austin D. Miller

United States

1 Reviews
8 Reads
0 Useful

1 review

Gadget Circuit

Bought camera, was defective, sent for repair, given back w/ more problems

I purchased a Panasonic DMC-LX100 Lumix camera. It did not come with a manufacturer's warranty but I was assured that they offered the same warranty options. I also happened to purchase many accessories for this camera including memory, camera case, tripod, extra battery packs and an extra battery charger. I took a trip where I took 1,000's of photos and discovered partway through that all of the sky photos had a spot on them. It must have been an issue of dust on the mirror. After some back and forth, I returned the camera on my dime for repairs. Weeks later I received the camera. The spot was gone but there were newer, bigger problems. The aspect ratio feature (something I use constantly as an Instagrammer) no longer works and there is only one aspect ratio. Finally the focus mode remains in manual focus mode (MF) and is unable to move into macro or auto-focus modes. I do not know why it was returned to me if the repair had done more damage to the camera than they repaired. I am very frustrated with this purchase as well as the length of time it has taken to resolve this issue. I have been unable to take quality photos since May.

2016-07-27