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Michelle

United Kingdom

1 Reviews
2 Reads
1 Useful

1 review

Belovejewel

Do not use!!

I bought the heart entwined mother & daughter rings for Christmas. When they arrived the rings were not a full ring but open backed. This was not shown on the pictures. I emailed the company to ask for a refund which they wouldn’t accept. They said they’d give me half the rings were £50 I wanted my £50 back not £25. After weeks of emails they finally agreed to reimburse me. I sent the rings back costing me £18.10 in postage. I sent them back 9/12/24 to the address they provided. I emailed asking for updates with no reply. I tracked the parcel which was pending to then receive the rings back unopened 25/07/25 with a reason in Chinese which I can’t understand. Terrible company I definitely wouldn’t recommend

2025-08-06Helpful 1