Great Customer Service and a Great Little Oven.
I bought my first HySapientia 15L in December 2022 and immediately fell in love with it. I made gingerbread men, a gingerbread house and other gingerbread shapes and biscuits and then branched out until I was doing almost all my cooking in this great little oven In June 2023 it developed a fault and contacted them and straight away they refunded me and I bought a replacement at a lower price as it was now on an even better offer than it had been in the first place and they arranged to collected faulty one from my home. I have been using the newer one every day and so far so good. Very happy with it. I've had a go at dehydrating biscuits to make them crisper and used all the settings for numerous recipes. I even bake eggs in their shell for perfect 'boiled' eggs every time with hard white and soft yolks. I can make my eggs and toast in the HySapientia at the same time. It is fun to use and easy to clean and I couldn't be happier with it.