United States
I have been on 2 Gate One trips and have been very satisfied with the level of service and the quality of the tours. The guides have exceeded expectations! There were complications due to weather on the last trip and the 24 hour emergency services were right on spot. I have lots of friends who travel exclusively with Gate One and I am comfortable using them as a solo or as a couple.
The sales people were determined to close the deal even though the leasing office at my apt complex said a dish could not be used on my side of the building. I tried to cancel my contract the week before but they assured me the office was misinformed. The installer (who was very pleasant and punctual) was able to see at first glance that there were too many trees to install. I wasted most of my day, had to start over with a competent provider, and am still waiting for my refund! No reason to use this company!