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Peter Wilson

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

Bonsenkitchen

faulty sealing rolls and horrible lack of coustomer service

the machine isn’t sealing properly i think it’s more to do with the quality of the bags when you get nearer the middle of the rolls. i checked on amazon amazon reviews and there were all good , it’s served me well for over 2 years except the bags. i had a difficult time yesterday bagging my sliced roast beef up. i have a electric slicer machine so i can slice thin to save money. but crimped bags with creases caused faults so they wouldn’t seal. i wasted 5 bags yesterday. plus i asked them for info sheets over 1 years ago on food how vacuum sealing extended chilled and frozen food. but over 12 months no reply. i class that as being ignorant to a disabled person, when i need a new one i will buy another brand i feel badly let down

2025-10-24