Outstanding Customer Service.
Outstanding Customer Service. I would like to express my sincere thanks to Max who made buying a new car such an easy and pleasurable experience from start to finish. I reserved my car last Saturday and picked it up the following Friday, amazing. He kept me informed as to the whole process and explained everything in detail and nothing was too much trouble. After completing the sale he took me to the car and sat with me to advise on all the controls and set up profiles for me. He made sure I was fully comfortable with everything before he left and said any queries whatsoever to give him a call. He is an absolute asset to Tates, friendly, knowledgeable, professional, customer service skills were excellent, attentive, patient and made the whole process stress-free. I would highly recommend him if you are looking for an honest, knowledgeable, salesperson. The other Salesmen were also very friendly and helpful and I would most certainly return to Tates. Thank you all.