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Caroline

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Miniso

Very disappointed, Luton Miniso

I visited Miniso Luton, purchased a drinking bottle with a hanging pink straw, I didn’t think anything of it, one of those big plastic ones, 5 minutes later the straw had fallen off somewhere. I went back in the shop, the supervisor was on lunch so I couldn’t get to speak to him about the issue. An hour later I return to the shop as advised, the supervisor is called in and he says we lost the straw so it’s our fault, he also pointed a crack that I had not even noticed. The bottle had not dropped so I was buffled how the crack had even happened, he said it was our fault we lost the straw and we are responsible for the crack on the bottle ! I guess fair enough but what a rubbish cheap product that Miniso sells! Thank you , I have made a very firm promise to myself, never to buy anything from your stores ever again. All within 10 minutes of purchase, disappointed!☹️

2026-06-28Helpful 1