For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Sam J

Denmark

1 Reviews
1 Reads
1 Useful

1 review

Iskysoft

THE LOWEST LOW LIFE "CUSTOMER SERVICE" I…

The lowest life "customer service" I have ever had in my life. After having installed my Data Recovery for Mac software, it doesn´t recover any of the three files I am aiming to recover. I write that to their customer service, where after they ask me for my case ID. I send that to them and request a refund where they state that someone from "Technical support" will be in touch. I get a rude reply from there with a comment that says "it doesn´t help your case attaching a screen dump (with our 30-day money back guarantee)". That´s another surprise. And I still have gotten no resolution to my package issues whatsoever. I just claim my refund then. After now having been writing ISkySoft about 11 times altogether and having had no useful responses at all - other than "we already answered you" (which they didn´t), and even after having sent them my case ID and complained to PayPal numerous times who now have the case escalated because of their absolutely unacceptable behavior and low life ways of serving their customers. I still have no money back or had any kind of technical service on the product whatsoever. This company stinks far away from fraud and direct inability to serve or deliver as promised. My advice to you guys: Stay away and never come back to these low life crooks. The worst handling of a customer service case I have ever had in my life.

2018-03-16Helpful 1