Very pleased with China Highlights...
Overall I was very pleased with China Highlights. I opted to have my train tickets delivered to each hotel I stayed at in Hong Kong and China, each were delivered and waiting for me on arrival. Another thing I found extremely helpful was the information and Chinese phrases they provide you along with your ticket, for example they provided an explanation of the ticket itself explaining what your train number was, boarding section, carriage number and seat number etc. (Sounds simple but it can be difficult when you can’t read Chinese). They also provided Chinese phrases you could use to show your hotel to collect your ticket, one to show taxi drivers to take to your station and phrases to show train personnel. The reason I am giving 4 Stars and not 5 is because I did have a problem with one of my tickets (my passport number was wrong). I will admit China Highlights were very quick in their response to my email where I raised the issue and they did manage to rectify it but it made things a little more difficult when I got to the train station. In the grand scheme of things this was just a little snag in an otherwise excellent service provided by China Highlights. I would highly recommend and if I ever return to China I will be sure to use them again.