Order placed on 15 September..
Order placed on 15 September... paid FOR EXPRESS, it is 26 September the shipment is still not there, traknig royal mail shows that "Sender has despatched item on19 september" . Sent 3 emails asking when I can expect delivery, all 3 were ignored and none were answered. I got a reply something like " sorry we can't do anything, we don't know where your package is, just wait"