Happy with my service
I ordered the wrong strap online (since the website was a little unclear). I ordered the sport left, when I really needed the right. My mistake. I contacted customer service, who advised I should order the correct one, and return the current one for a full refund. It was processed immediately, in full, and with no problems. I also had an extra email from customer service, to let me know the refund had been processed. I also liked the fast (free) shipping. Typically I expect fast OR free, they give both. I'd buy from them again I like their product, and the service was great.