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Cathy Scholtens

United States

1 Reviews
3 Reads
3 Useful

1 review

Worthpoint

Customer Service Absolutely Useless

I inadvertently had two PAID subscriptions going with this company. Since they were due on different dates I didn't pick up on it right away. When I asked for a refund for the unused subscription they said I "abused" the free trial offers and so they weren't going to help me. I don't see anywhere where it states you can't have more than one free trial. I have had TWO paid accounts since December of 2021. Pretty loyal customer and they told me to scram! Customer Service is a huge part of any online business. There are other sites to look things up. Stay away from Worthpoint if you don't want to be treated like dirt! This company needs to realise no matter how good their product, their SERVICE is a complete horror story.

2023-08-09Helpful 3