Quality and decent pricing
I've followed this company for since it started. Producing great quality RC Cars at affordable prices. Yes they made mistakes at the start in their customer service, however have sinced learnt from those mistakes and improved in many areas. I have bought several products from them. Once had a frustrating wait and email exchange with customer service which resulted in several days between responses. However in recent months I have also contacted them and can say they have improved dramatically. To be clear. They have sent me rc cars to review on my YouTube channels. This post however is based on my personal customer service experience with products I have paid for. As far as products are concerned. They do their best to improve and rectify problems and mistakes with RC Cars. Listening to early product testers to improve cars before the customers receive them. In comparison, I'm still waiting for a response from an email I sent to WLToys 3 years ago... 🤣 All I hope from Rlaarlo is that they continue to produce good quality cheaper products that has seen this company grow quickly. And of course listen to and help us paying customers quickly and fairly.