DevCarry’s Customer Service Is a Disaster — Buyer Beware
I ordered a 2XL shirt from DevCarry. What arrived was laughably small — closer to a medium. I reached out, sent photos, and paid a $15 freight fee for a replacement in a larger size. Before shipping, DevCarry asked me to confirm the size. I responded immediately and requested a 4XL instead of the 3XL they initially offered. They ignored my reply and shipped the 3XL anyway. When I pointed out their mistake, they refused to correct it. Their excuse? “The package had already been shipped.” That’s not how confirmation works. They asked, I answered, and they shipped prematurely — that’s on them. Their final offer? A 10% discount code. No replacement. No accountability. Just a weak gesture that does nothing to fix their error. DevCarry’s sizing is misleading, their communication is sloppy, and their customer service is evasive and dismissive. If you value accurate sizing and basic respect as a customer, do not order from DevCarry.