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Jason B

United States

1 Reviews
6 Reads
0 Useful

1 review

GoKarts USA®

Consider other options first.

I placed an order on a Tuesday and paid for expedited shipping in order to receive the product by the coming weekend. I had a 10% off coupon and entered the code during checkout. After my transaction, I noticed the coupon only took off 1%. I called and after many attempts to speak to an actual person (they use an AI system which is awful), I was told I would receive a call back or an email on the matter by the next day. I never received a call or an email. Thursday, I finally got an email requesting the serial number of my go kart. I responded accordingly and expressed my concerns and frustrations over the service. On Friday, I received an email that they’d cancelled the order and listed no reason. Please consider these reviews before making a purchase with this company. There are many other options that actually care about you and your business. This place is a disaster.

2024-05-31