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Dear Mr Rohan de Silva

United Kingdom

1 Reviews
1 Reads
1 Useful

1 review

Sportsdirectuk

Poor customer service

13/12/24 Purchased a pair of golf shoes for Sports Direct, and now unable to return them as the web portal states there is a problem. I have written to them three time, to no avail, if this is not sorted out soon my window for the return will close, and will not be able to get a refund. Also the shops are not willing to take a return purchased via the web site. No contact number to talk to anyone. Not a good purchase option via the web. I am at a loss as to what I can do? Case Acknowledgement [#13889963] given but no resolution for solving my problem. 14/12/24, I have now been contacted by the customer services team via email, and the matter is at last progressing, Item has been returned and now awaiting a full refund. I will up date on my progress, once it is completed.

2024-12-13Helpful 1