Product not as described and no support
I ordered what was advertised to be a cup carved out of crystal quartz. I know crystal quartz can be lab grown so that's what I expected. What I got was a clear glass cup. The mold marks are readily apparent, and natural light shining through it does not break down the different color wave lengths. I tried to contact support to return it (no luck), nor would the site allow me to leave a bad review. So my advice is to avoid this site.