Shipping the kit to me was prompt and…
Shipping the kit to me was prompt and really quick. The report was great and thorough, but it took way too long to get there. First, the lab needed 4 business days to acknowledge the receipt and only then the testing period of estimated 14 business days started. A day before the estimated delivery date I was informed the lab was behind and it would take a few additional days. That whole process was disappointing.