I paid £469 for the mini 3 pro bundle that they never sent
I paid £469 for the mini 3 pro bundle for a Christmas present and it was never delivered. I emailed back and forth for nearly 2 months to try to understand what happened and all DJI customer care team said was, it wasn't their problem. Total lack of care or consideration for people's money. Please don't buy from this unethical company EDIT: DJI contacted to waste more of my time by sending me emails putting the blame on me, because THEY sent me a document to sign that was in an incorrect format. I believe this was all a con to delay submitting the claim so that they could rob me of my money and not have to deliver my order. My father in law was going to buy a drone from DJI but after the outrageously poor and stressful experience I have had to endure, he is now chosing a different company although. EDIT: PLEASE STOP trying to justify your extremely poor customer service. The delay from 7th Jan to 22nd Jan was because YOU kept sending me the document to sign in an incorrect format !! Which delayed it being sent from you to DHL (which i now believe to be deliberate as you knew about their 2 week claim window).