Ordered a xmas projector when watching…
Ordered a xmas projector when watching the video of the product it shows lots of projections on the ceiling. What you actually get is a small projector with 10 discs each disc has one picture frame (which is absolutely awful )I have been in contact with their customer services whom offered me first 3usd which I refused as I want a full refund ! They came back to me with 5usd which I refused again and told them I want a full refund as they are falsely advertising they come back again with 7usd ( about £5 ) again I have refused I have just received this email In response to your concerns, our return address is: No. 869 Xinghui Road, Guansheng Street 215099 Gusu District,Suzhou, Jiangsu, China We guarantee the full reimbursement if you provide the following valid details of your returned parcel: 1. Tracking Number (via screenshot or photo) 2. A picture of your returned package displaying our warehouse address 3. Ensure the item is securely packaged to maintain usability upon its arrival at our warehouse; otherwise, an amount may be deducted from your refund to cover any resulting damage. Kindly note that you will be subject to the shipping expenses in returning the order to us. But, if later you feel that the shipping charge is too high, and not worth it, you can keep the product, and the compensation we offered can still be made. I have also refused to do the above as I don't see why the consumer should go through all this hassle when buying something in good faith