So disappointing
I spend a lot of time contacting Anchor Law Firm, too much in fact. I called with specific questions which were not answered. I was also told I wasn't allowing the representative to speak and finish a sentence. Who says that in a customer service role? No one should. After I stated my question was not answered I was laughed at by the representative and I informed her it wasn't funny and inappropriate to laugh at me. She said she was going to put me on a brief hold but at that point I was frustrated, insulted and disconnected from the call. Probably not the best time to request I complete a survey.