Honestly if you want quality jewellery - GO ELSEWHERE!
Honestly if you want quality jewellery & good customer service this website is NOT the place for you. Firstly my partner purchased my engagement ring from here, he didn’t realise it was an American company & was stung with charges upon arrival to the UK. Probably slightly his mistake. The rings were huge. In order to get through to Moon Magic to organise an exchange took about 3-4 weeks for an initial response. Once we had managed to organise a response we posted the items only to have them sent back to us as the postal address they had given for us to return them to was impossible to access by the courier. The rings came back to our house & it then took another 2/3 weeks for another courier to be organised so we could then return the rings which were too big. The items finally were sent back to me around 3 months after initially receiving them. A huge shame & disappointment with terrible communication which required an assault of emails form me & my partner to get them to respond eventually. The sizing is pretty wild & the rings I have now are still too big. The gold plated ring started shedding its ‘gold’ within a day or so & has already warped after a few wears. It’s really clearly cheap poorly made jewellery which is a massive shame as I would probably not have purchased from this website if I’d had a choice in the matter. I’d avoid at all costs unless you’re prepared to face extreme wait times for any responses / return support. Just to repeat - this experience has been dreadful & I will never use Moon Magic myself.