Absolutely awful, "Sakura-sales manager"
I have decided to return a phone within 14 days, as the law allowes me to. I had multiple reasons, to begin with the broken seals on the package to the chinese applications on the phone itself. Unfortunately, I got in touch with Mrs(?) Sakura, their sales manager. I have never EVER seen worse email communication.This person cannot conduct a normal discussion, english language is their massive weakness and words cannot contain how rude her attitude was! The worst customers service I have ever experienced in my life. I have the whole conversation and will post it everywhere possible. I have contacted their sales director and one more person that had public email adresses, but so far without any answer. Luckily, there is a big influence in our company, so we can warn masses of people from this seller!