DO NOT PURCHASE ANYTHING FROM THIS WEBSITE iIT is a SCAM - Part 4
Review 4 3/ 9/2017 I finally received ALL MY MONEY back from DRESSLINK after I pressured them for weeks via EMAIL demanding they refund me. See their ridiculous excuses I posted previously below. What I learned from this experience is: 1. DO NOT PURCHASE FROM THIS COMPANY EVER 2, REPORT THEM ON YOUR EMAIL AS SPAM If you were scammed by any company EXPOSE THEM 3. Submit complaint to Better Business Bureau online as I did. 4. Pay through Paypal or other services like it. These companies protect your purchases and will try to recover your money as Paypal did for me. 5. MOST IMPORTANT..POST YOUR NEGATIVE SHOPPING EXPERIENCES ON SITES such as TrustPilot, ResellerRatings, and SiteJabber as I did. Dresslink would have never refunded my money if it was not for these reviews, PayPal and BBB. I am very grateful to these online companies for protecting comsumers. Dresslink now sends me pathetic emails everyday asking me to remove negative reviews with this message title: DLN25R72X_CN Please delete all the bad reviews about our site today Happy shopping may you never be scammed. Review 3 2/28/2017 for DressLink Online Company Scam Received new messages from Dresslink last night posted below saying they are going to refund me the full amount (latest message) of the order I placed January 17, 2017 and they never shipped. DressLink sent me repeated messages (see below) that they had shipped merchandise and was returned by post office and also included fake tracking numbers from China and Finland as if merchandise was still in those countries. USPS confirmed package was never received or sent back to me or my address with the tracking numbers DressLink provided. After I called DressLink and received no response. Then I contacted Paypal and submitted a complaint and the better business bureau online. I also posted negative reviews about my experience with Dresslink on sitejabber, trustpilot, reseller ratings and replied everyday to Dresslink's lies on emails they sent daily and posts to websites listed above that I was not going to stop posting until they refunded my money through paypal they started telling me they would only refund me 20 dollars then 39.59 dollars. I continued to relentlessly post and reply to them I wanted the full refund and I am not settling for anything less. As a result dresslink sent me this email last night saying they are going to refund me. Have not done it yet and once I hear from Paypal that my money has been refunded I will post it here. I CANNOT TRUST DRESSLINK since every email they sent me prior to this has been a lie. Let's hope DressLink decides to do the right thing. Here are the emails below about 3 different amounts and my response. The messages mention I closed the case though I have no clue what they are talking about another gimmick no doubt. Stop Scamming people DressLink and you will not get negative reviews. Refund my money! -----------------------------------------Email from dresslink about full refund-- RE: DLN254R72X 49.75USD Inbox x service 10:45 PM (10 hours ago) to me Dear customer, This is Bree From Customer Service Department. Thanks a lot for your reply and you have closed the case? I told my boss if we can full refund you including shipping fee for you have closed the case, my boss told me ,okay, we can full refund you 49.75USD after the case closed, thanks a lot. Have a nice day. Yours Sincerely, Bree.Zhang Customer Service Department Alda Gregorio 9:03 AM (31 minutes ago) to service --------------------Email from DressLink about refunding part of order----- RE: DLN25R72X_CN $39.59 Inbox x service 10:20 PM (11 hours ago) to me Dear customer, This is Bree From Customer Service Department. Thanks a lot for your reply and I do have applied refund for you from my boss again and I tried my best, the most refund is full refund you your item fee 39.59 for your resend back parcel , No any shipping fee refund for we need to pay resend shipping fee and tax fee to get the parcel in China, we lost a lot, too. Please kindly understand that. Waiting for your reply. Have a nice day. Yours Sincerely, Bree.Zhang Customer Service Department Alda Gregorio 10:37 PM (11 hours ago) to service You need to pay me the full amount of money since you did not ship me my products. Case closed. Will continue posting until you do the right thing and stop trying to scam me. Thank you. ------------Email from DressLink about refunding me 20.00 USD only-- RE: DLN254R72X 20 dollars Inbox x service 1:35 am (1 day ago) to me Dear customer, This is Bree From Customer Service Department. You will get your 20 dollars refund in a few days. Have a nice day. Yours Sincerely, Bree.Zhang Customer Service Department Alda Gregorio 8:12 am (1 day ago) to service I will get a complete refund. RE: DLN254R72X RM751528073CN Inbox x service Feb 24 (4 days ago) to me Dear customer, This is Bree From Customer Service Department. Your parcel have arrived your country, it waiting for you to pick up in your local post office. Please choose the post office which closet your house to ask your parcel. Courier will help you soon. You can use google map to help you locate the post office which nearest your house to get your parcel. Hope you can get your parcel soon. Have a nice day. Yours Sincerely, Bree.Zhang Customer Service Department Alda Gregorio Feb 24 (4 days ago) to service I am foward in this email and the one you sent immediately after to pay pal and the better businews bureau. I suggest you refund me or FedEx my items with proof of mail by end of day. service Feb 24 (4 days ago) to me Dear customer, This is Bree From Customer Service Department. Your parcel have been resend back to us for unknown reason. Now I can only refund you half of your item fee : 20 dollars for we need to pay resend shipping fee and tax fee to get the parcel in China, we lost a lot, too. Alda Gregorio Feb 25 (3 days ago) to service That is a total lie sent your messages to Paypal and spoke with post office. Package was never sent to united states or my home and was never returned. Already contacted and sent messages to better business bureau. Paypal advised me to block your number because you are not suppost to contact me anymore. Don't worry I will get my items or my money and will continue posting what a scam your company is until you resolve my problem. ------------------------------------------------------------------------------------------ Review number two Updated message 2/24/2017 10:15am Eastern What a joke this company is. Yesterday I posted a message on this website because I purchased 2 items on January 17,2017 and never received the items. Contacted Dresslinkvia email and phone. Nothing. Contacted Better Business Bureau and Paypal yesterday and immediately received two messages. The first said my package was mailed as listed on their response here to my post yesterday and I should contact my local post office. Guess what I did and the number provided is not a valid tracking number and USPS has no way of tracking it and I would not be surpirsed if they gave same number to other people, nor did USPS ever receive or send back any package for me with this number or any other tracking number. No surprise since this company is great at scamming people. A minute after the first email same so called Bree Zhang sent me another message via email saying Package was returned and they were only going to refund me 20 dollars. because they lost a lot. Wait...let me paste message here. Judge for yourself this company is a scam. I will not stop until I get the products or a refund. File complaint with Paypal and they are investigating and same with BBB. Contacted Media network will post with results. her is message...a little conflicting isn't it. After that they came to this site and posted this message notice the difference in time. his DressLink person must spend a lot of time responding to negative messages to save face. The website lists a Californai address but I imagine this person(s) is really in China. Stop scamming people dresslink..GIve me my money back. If you were scammed you should do the same. I will be happy to foward these messages to anyone who still believes this is a trustworthy company. Thank you. Alda Latest 2nd message is below: Dear Customer service 1:40 AM (8 hours ago) to me This is Bree From Customer Service Department. Your parcel have been resend back to us for unknown reason. Now I can only refund you half of your item fee : 20 dollars for we need to pay resend shipping fee and tax fee to get the parcel in China, we lost a lot, too. Have a nice day. Yours Sincerely, Bree.Zhang Customer Service Department -------------------------------------------------------------- First Message service 1:40 AM (8 hours ago) to me Dear customer, This is Bree From Customer Service Department. Your parcel have arrived your country, it waiting for you to pick up in your local post office. Please choose the post office which closet your house to ask your parcel. Courier will help you soon. You can use google map to help you locate the post office which nearest your house to get your parcel. Hope you can get your parcel soon. Have a nice day. Yours Sincerely, Bree.Zhang ----------------------------------------------------------------------- Original message I place an order months ago and have not received the items I purchased. The only person to contact is Bree. Left message via phone and email will contact better business bureau. Will continue to rate them in every site until I recieve my merchandise. Want me to post something positive ship th eitems I ordered since I paid for them. You shoudl be ashamed of yourself BREE.....order number Order No.: DLN25R72X will be contacting better business bureau and paypal they should not accept payments for fake companies that con people.