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Laura Goodall

United States

1 Reviews
4 Reads
1 Useful

1 review

Blue Apron

PAY ATTENTION WHEN YOU CANCEL YOUR…

PAY ATTENTION WHEN YOU CANCEL YOUR SUBSCRIPTION!! There's more than one item you have to cancel! I canceled my subscription in December. When checking my bank account week, I noticed I was still being charged by Blue Apron. I then realized they have set up their system where customers are signing up for 2 services and that just because you cancel your subscription doesn't mean you canceled your entire account. I canceled my subscription at the end of Dec. I was charged 9.99 on Dec 29, Jan, Feb, and March. They have purposefully set up their system in this way. It's shady and deceptive. If a customer cancels their account, why in the hell would they still want to pay them $9.99 for some BS???? Per the agent, the policy says they can only credit 2 of the charges. They 100% know what they're doing by having their system set up this way. How much do they make a month from customers like me that didn't realize the ENTIRE account was not canceled???? On a side note, we canceled because the menu options weren't great or changed out enough. The couple of recipes we liked were frequently unavailable/out-of-stock.

2026-04-03Helpful 1