I ordered a personalised wallet as a…
I ordered a personalised wallet as a Christmas present for my father in law, and nowhere on the website did it say that the item wouldn’t be delivered for Christmas. As I have now had find something else for him I don’t need the wallet anymore. The only response I got from customer service was Thank you for contacting us. Unfortunately, your order has already been shipped, and we're unable to cancel it at this stage. We hope that the products meet your expectations, and if there is anything we can assist with once it arrives, please do not hesitate to reach out. We truly appreciate your understanding and support. Best regards, Customer Service Team